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Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 12:54 am
by antman147
Enigma wrote:Found that multiple protection systems are affected by this issue, not just Enigma Protector, other major systems also have same problems.
Have a hope that this will be fixed very soon.
I look forward to when this is resolved. Whilst asking customers to add an exclusion for one file in Defender works with some customers, i have a few others where that is not a viable option.
Are there any links to other reports (with other protection systems) that are also affected by the issue, as i would like to keep my customers informed that this isn't an isolated issue.
Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 8:19 am
by Enigma
antman147 wrote:Are there any links to other reports (with other protection systems) that are also affected by the issue, as i would like to keep my customers informed that this isn't an isolated issue.
There are a lot of complains from other protection vendors, all discussions are going in private. No comments from MS yet.
We have found that problem affects only Win10, for Win8 is it either solved either never happen.
Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 9:05 am
by danypd69
Hello, I just got a client with the same problem using Microsoft Security Essentials on windows 7, solved adding my application to the exclusion list.
Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 3:47 pm
by Enigma
Guys, please, give me a
Submission ID if you sent a file with such problem at
https://www.microsoft.com/en-us/securit ... ubmit.aspx
If you did not do that, please participate, submit a sample and give me
Submission ID
This will help to resolve problem!
Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 4:01 pm
by danypd69
my submission id: MMPC16052443191605
Re: Windows 10 - Windows Defender Issue
Posted: Tue May 24, 2016 5:47 pm
by codix
submission id: MMPC16052457355044
Only one of the three affected files, the other two are too large to be uploaded to the MS submission site.
Re: Windows 10 - Windows Defender Issue
Posted: Wed May 25, 2016 12:22 am
by antman147
Submission ID MMPC16052329424904
Re: Windows 10 - Windows Defender Issue
Posted: Wed May 25, 2016 12:24 am
by antman147
danypd69 wrote:Hello, I just got a client with the same problem using Microsoft Security Essentials on windows 7, solved adding my application to the exclusion list.
I also have clients using a mix of MSE, or Forefront Endpoint Protection with Windows 7 that are affected by the issue.
I have some clients that can add an exclusion okay, others either refuse to (company policy), or are unable to (either policy or technical limitations)
Re: Windows 10 - Windows Defender Issue
Posted: Wed May 25, 2016 7:47 am
by Enigma
Guys, thank you very much for the help! Your IDs had been sent to the person who is applied to investigate this issue.
Surely, putting the file to exception list is not a good idea, this is just a possible temporary workaround.
We will be working with MS to continue to resolve the issue!
Re: Windows 10 - Windows Defender Issue
Posted: Wed May 25, 2016 1:31 pm
by danypd69
Thanks, please keep us informed, I have a lot of clients complaining right now
