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Enigma Mailer Template Encoding Issue

Posted: Thu Mar 26, 2015 4:21 pm
by educdz
Hello,
I'm facing some issues with the encoding templates in Mailer Enigma when they are written in Arabic, it seems like you only support ASCI characters, even when i save the mail template in UTF8/Windowd-1256 i still having the same weird characters appearing instead of the correct characters.
Can you please show me how to save my templates in Arabic letters without facing such issue?
Kindly,

Re: Enigma Mailer Template Encoding Issue

Posted: Fri Mar 27, 2015 12:57 pm
by Enigma
Hi, we are investigating this problem, we will get back to you when have some results. Thank you!

Re: Enigma Mailer Template Encoding Issue

Posted: Fri Mar 27, 2015 3:26 pm
by educdz
Problem resolved,
Change the head to:
<?xml version="1.0" encoding="UTF-8"?>
:)

Re: Enigma Mailer Template Encoding Issue

Posted: Wed Apr 01, 2015 7:26 am
by Enigma
Thank you to notify us about this problem, we have also solved it in Enigma Protector, templates are now being saved in UTF8 format by default.