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"False Positive" with Avast 6

Posted: Wed Jun 22, 2011 3:01 am
by Jackie
Enigma Virtual Version: 2.30
Program: RichMan (Giveaway Version)
Avast 6 Result: Win32:VBMod [Trj]
VirusTotal Report: http://www.virustotal.com/file-scan/rep ... 1308710088

I already sent the packed file to avast about one week ago. But it still reported as a virus today.
I don't think that "they" will solve the problem quickly.
Maybe you can ... :roll:

Fie Here: http://www.multiupload.com/ONHGHZTVX1

Re: "False Positive" with Avast 5

Posted: Wed Jun 22, 2011 7:32 am
by Enigma
Hi Jackie, frustrating, it is usual heuristic detection, it does not relate to Enigma Virtual Box itself, see there (post it made when EVB was not even released):
http://forum.avast.com/index.php?topic=60810.0

Did you send email as written there? Have you packed file with necessary password etc?
http://enigmaprotector.com/forum/viewto ... ?f=6&t=535

Re: "False Positive" with Avast 6

Posted: Thu Jun 23, 2011 12:53 am
by Jackie
Sad... the original file works well with avast 6.
But it can't be packed with Enigma Virtual Box. :cry:

And Avast 6 can send the suspicious file directly. It had this report function.
So I didn't write another email to them.

Re: "False Positive" with Avast 6

Posted: Thu Jun 23, 2011 7:53 am
by Enigma
Ok, send us packed and unpacked sample at vbox@enigmaprotector.com! I have some contacts from Avast head, will talk with them!

Re: "False Positive" with Avast 6

Posted: Fri Jun 24, 2011 7:59 am
by Jackie
I already sent the mail with topic: RichMan.
Thanks for your help.

Re: "False Positive" with Avast 6

Posted: Fri Jun 24, 2011 10:33 am
by Enigma
No, I did not get your email. Probably Avast team also did not get, and that's because they did not reply..

Maybe something wrong with your email server and it does not accept password protected attachment?

Register temp account on gmail.com and send this file to avast again.

Re: "False Positive" with Avast 6

Posted: Fri Jun 24, 2011 12:23 pm
by Majid
Hi Jackie

As Enigma told maybe there is something wrong with your mail and attachment :shock:
Beside creating Gmail, you can upload your file in a filehost and then put its link in your mail ;)

Re: "False Positive" with Avast 6

Posted: Sat Jun 25, 2011 1:31 pm
by Jackie
Sorry... I checked my e-mail account, then found the message:

Hi. This is the qmail-send program at yahoo.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<vbox@enigmaprotector.com>:
69.73.144.206 failed after I sent the message.
Remote host said: 550 This message contains a virus or other harmful content (Trojan.Gadgo.20)

They didn't send it. :|

===================================================================

But you can still get the same file from the first post.
Fie Here: http://www.multiupload.com/ONHGHZTVX1

This was unpacked version.
And I tried to pack with version 2.30 or 2.40.
Avast considered that packed file was not safe.

Re: "False Positive" with Avast 6

Posted: Tue Jul 19, 2011 7:09 am
by xuzulyca
How to resolve this avast antivirus problem? I have a problem. I have installed avast antivirus 4.8 recently. But every time I open my computer there always resident protection will be disabled again i move it to standard then again when i close and open avast then that will be disabled again. Please help me.
_____________________________
affiliateelite ~ affiliateelite.com ~ adgooroo ~ adgooroo.com

Re: "False Positive" with Avast 6

Posted: Tue Jul 19, 2011 7:52 am
by Enigma
You should just report false detection sample to Avast, there is written how to report false positives to different antivirus vendors:
http://enigmaprotector.com/forum/viewto ... ?f=6&t=535

Find Avast there and follow the instructions.