Files being marked as virus

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mark
Posts: 6
Joined: Thu Aug 25, 2016 2:00 am

Files being marked as virus

Post by mark »

Hi,

The files that I am protecting with Enigma Protector are being flagged as viruses by some anti-viruses for some reason. Is there a solution to this? It is extremely irritating.
Enigma
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Posts: 2939
Joined: Wed Aug 20, 2008 2:24 pm

Re: Files being marked as virus

Post by Enigma »

Hi Mark, this depends what antiviruses do that? There are known problems with BitDefender antivirus (we alwasy trying to reach their developers to fix the problem), that sold their engines to some other companies, and if you check your file on virustotal you may have up to 10 false detections with the same name. In this case you may send this sample to bitdefender and they fix the problem quickly.

Also, we recommend to digitally sign the protected file with digital ceritificate. This helps to improve the trust level of your application.
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