Protected File doesn't work after registration

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Jomafi
Posts: 3
Joined: Fri May 14, 2021 6:34 pm

Protected File doesn't work after registration

Post by Jomafi » Thu May 27, 2021 1:16 pm

Hi,
sorry i'm a newcomer in this program.
I have a exe file protected. Programm starts with original file. After protection i can registrate the file with the keysgenerator. I got message that the registration was successful. But the protected EXE doesn't start.
Do anyone have an idea what is problem with this file. I protected earlier versions of this file in same way, and this protected exe's work like a charm.

Regards
Hannes

Enigma
Site Admin
Posts: 2731
Joined: Wed Aug 20, 2008 2:24 pm

Re: Protected File doesn't work after registration

Post by Enigma » Thu May 27, 2021 2:09 pm

Hi Hannes,

Some files may really not work after protection and that's ok since they contain internal validation mechanism that prevents the file from being changed.

You can send us non protected file at support@enigmaprotector.com and we will check if and how it can be protected.

Jomafi
Posts: 3
Joined: Fri May 14, 2021 6:34 pm

Re: Protected File doesn't work after registration

Post by Jomafi » Thu May 27, 2021 2:33 pm

Hi,
thanks for support. The file is on the way via Mail.
I have seen this file i couldn't protect, from another user using enigma, protected and working like a charm. So i think it could be protected.
I hope you can help me how to protect.
Thanks in advance

Enigma
Site Admin
Posts: 2731
Joined: Wed Aug 20, 2008 2:24 pm

Re: Protected File doesn't work after registration

Post by Enigma » Fri May 28, 2021 1:54 pm

Thank you for the file, please check email, we have sent a solution to you.

Jomafi
Posts: 3
Joined: Fri May 14, 2021 6:34 pm

Re: Protected File doesn't work after registration

Post by Jomafi » Fri May 28, 2021 6:36 pm

Thanks for this fabulous support. Solution works like a charm.
Thanks you very much.

Rahan57
Posts: 4
Joined: Mon Jun 28, 2021 8:58 am

Re: Protected File doesn't work after registration

Post by Rahan57 » Wed Jul 14, 2021 11:12 pm

Hello, you find solutions that could be useful to others before asking a question, it is a pity that we cannot take advantage of its solutions.

reymciv
Posts: 3
Joined: Fri Jun 04, 2021 11:31 pm

Re: Protected File doesn't work after registration

Post by reymciv » Sat Aug 14, 2021 7:03 am

what is the solution? :geek:

Enigma
Site Admin
Posts: 2731
Joined: Wed Aug 20, 2008 2:24 pm

Re: Protected File doesn't work after registration

Post by Enigma » Mon Aug 16, 2021 8:39 am

Please contant support@enigmaprotector.com we will try to help.

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