ERROR: Unexpected exception: Range check error

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SYAK
Posts: 6
Joined: Mon May 05, 2014 9:10 am

ERROR: Unexpected exception: Range check error

Post by SYAK » Mon May 05, 2014 9:16 am

Hi, a have a problem with the protection:

Code: Select all

[4:08:54 AM] Loading project settings...
[4:08:54 AM] Loading main information
[4:08:54 AM] Loading Registration Features - Registration Data Storage
[4:08:54 AM] Loading Registration Features - Common
[4:08:54 AM] Loading Registration Features - Registration Dialog
[4:08:54 AM] Loading Registration Features - Key Expiration Reminder
[4:08:54 AM] Loading Checkup
[4:08:54 AM] Loading Checkup - Anti Debugger
[4:08:54 AM] Loading Checkup - Control Sum
[4:08:54 AM] Loading Checkup - Startup Password
[4:08:54 AM] Loading Checkup - File Name
[4:08:54 AM] Loading Checkup - Disk Drive
[4:08:54 AM] Loading Checkup - Executed Copies
[4:08:54 AM] Loading Checkup - User Language
[4:08:54 AM] Loading Checkup - External Files
[4:08:54 AM] Loading Checkup - Executed Processes
[4:08:54 AM] Loading Checkup - Loaded Drivers
[4:08:54 AM] Loading Checkup - Installed Services
[4:08:54 AM] Loading Checkup - Windows Version
[4:08:54 AM] Loading Checkup - Virtualization Tools
[4:08:54 AM] Loading Checkup - Privileges
[4:08:54 AM] Loading Protection
[4:08:54 AM] Loading Protection - Protected Strings
[4:08:54 AM] Loading Protection - Resources Protection
[4:08:54 AM] Loading VirtualBox
[4:08:54 AM] Loading VirtualBox - Files
[4:08:54 AM] Loading VirtualBox - Registry
[4:08:54 AM] Loading VirtualBox - Packaging
[4:08:54 AM] Loading VirtualBox - Options
[4:08:54 AM] Loading Virtual Machine
[4:08:54 AM] Loading Miscellaneous
[4:08:54 AM] Loading Miscellaneous - Splash Screen
[4:08:54 AM] Loading Miscellaneous - Watermark
[4:08:54 AM] Loading Miscellaneous - Plugins
[4:08:54 AM] Loading Miscellaneous - Custom VERSION Resource
[4:08:54 AM] Loading Miscellaneous - Custom MANIFEST Resource
[4:08:54 AM] Loading Miscellaneous - Command Line
[4:08:54 AM] Loading Protection - Environment Variables
[4:08:54 AM] Loading Miscellaneous - Other
[4:08:54 AM] Loading Trial Control
[4:08:54 AM] Loading Trial Control - Common
[4:08:54 AM] Loading Protection - Trial Data Storing
[4:08:54 AM] Loading Trial Control - Lock Trial to User Language
[4:08:54 AM] Loading Trial Control - Limitation by Executions Count
[4:08:54 AM] Loading Trial Control - Limitation by Days Count
[4:08:54 AM] Loading Trial Control - Limitation by Expiration Date
[4:08:54 AM] Loading Trial Control - Limitation from Date till Date
[4:08:54 AM] Loading Trial Control - Limitation of Execution Time
[4:08:54 AM] Loading Trial Control - Reminder
[4:08:54 AM] Loading Trial Control - Time Control
[4:08:54 AM] Protect file: c:\users\administrador\desktop\gameserver\gameserver.exe
[4:08:54 AM] Protection started ...
[4:08:54 AM] Input file size = 2639872 bytes
[4:08:54 AM] Detect compiler : Unknown
[4:08:54 AM] File entropy : 1.29
[4:08:54 AM] ERROR: Unexpected exception: Range check error
I try proctect with the default configuration (dont change any option), and still got the same error, im using the demo version i dont know if this is the problem.

If i use the Virtual Box (free software), everything work good, but i need the license system, i hope you can help me.

PS: Sorry for my bad english :v

Enigma
Site Admin
Posts: 2554
Joined: Wed Aug 20, 2008 2:24 pm

Re: ERROR: Unexpected exception: Range check error

Post by Enigma » Mon May 05, 2014 9:31 am

Hi SYAK,

Unfortunately, can't tell you where is a problem there, but we are very interesting to fix it.

Can you please send us non protected file at support@enigmaprotector.com, together with your .enigma project file, so we will try to investigate it?

Or maybe we can find a way how we can test the problem on your computer remotely, using TeamViewer for example?

SYAK
Posts: 6
Joined: Mon May 05, 2014 9:10 am

Re: ERROR: Unexpected exception: Range check error

Post by SYAK » Mon May 05, 2014 9:43 am

I can send the file but first this is the VT report:

https://www.virustotal.com/en/file/1c29 ... 399282551/

https://www.virustotal.com/en/file/44f7 ... 399282678/

If you are agree with this i send the file.

PS: Im not trying to hide a virus... but this is a cracked app of mu online server :|

Enigma
Site Admin
Posts: 2554
Joined: Wed Aug 20, 2008 2:24 pm

Re: ERROR: Unexpected exception: Range check error

Post by Enigma » Mon May 05, 2014 10:52 am

Most of these false detections are going from only Bitdefender antivirus, all others uses their database. You may submit the protected sample to BitDefender, like written there: http://www.softwareprotection.info/2011 ... -to-solve/

So once Bitdefender solves the problem, the amount of false detections will be low.

Yes, send files, we will check them out.

SYAK
Posts: 6
Joined: Mon May 05, 2014 9:10 am

Re: ERROR: Unexpected exception: Range check error

Post by SYAK » Mon May 05, 2014 8:13 pm

Enigma wrote:Most of these false detections are going from only Bitdefender antivirus, all others uses their database. You may submit the protected sample to BitDefender, like written there: http://www.softwareprotection.info/2011 ... -to-solve/

So once Bitdefender solves the problem, the amount of false detections will be low.

Yes, send files, we will check them out.
Ok thanks, i already send the files, i hope you can proctect it and tell me how i can do :)

Enigma
Site Admin
Posts: 2554
Joined: Wed Aug 20, 2008 2:24 pm

Re: ERROR: Unexpected exception: Range check error

Post by Enigma » Tue May 06, 2014 9:56 am

The problem is solved, thanks you very much for the files! You may test the latest available version.

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