no where to download the full setup

Post here questions regarding registration of Enigma Protector
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richyb
Posts: 14
Joined: Sat Apr 14, 2012 12:39 pm

no where to download the full setup

Post by richyb »

Hi engima, i emailed you last night, got a reponse but was asking if i can see your email, i relyed but nothing back yet

eagar to get going with this. please check email thank you
richyb
Posts: 14
Joined: Sat Apr 14, 2012 12:39 pm

Re: no where to download the full setup

Post by richyb »

still waiting on my software download link, all i got was the key.bin file.

been over 24 hours now, so far very bad service!!!

i dont understand why you didnt include the download link with thr key.bin file..
Enigma
Site Admin
Posts: 2945
Joined: Wed Aug 20, 2008 2:24 pm

Re: no where to download the full setup

Post by Enigma »

Hi richyb,

My apologies due to this delay. You should understand that it is not our fail, because our ordering system is fully automated.
And seems, ordering emails had been blocked by your anti-spam filter.

Usually, you should get 2 order emails with the instructions. And the key.bin file has to contain the necessary information (login and password for control panel).

I've re-sent you the email manually, please let me know if you've got it.
heopas
Posts: 28
Joined: Mon Jun 25, 2012 9:15 pm

Re: no where to download the full setup

Post by heopas »

Same problem here. I just use Support button to send you a email. Check it as soon as possible.

Thanks
heopas
Posts: 28
Joined: Mon Jun 25, 2012 9:15 pm

Re: no where to download the full setup

Post by heopas »

Ok, problem solved.
Just open key.bin with notepad. :D
Enigma
Site Admin
Posts: 2945
Joined: Wed Aug 20, 2008 2:24 pm

Re: no where to download the full setup

Post by Enigma »

The problem happens with Avangate payment processor.

We will check out what is wrong there.

Thanks for the note.
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