Access Violation in Application.exe with Enigma Protector 7.5
Posted: Thu Jan 18, 2024 5:20 pm
Dear Development Team,
I am writing to report a significant issue with the 'Multicomercio.exe' application when protected with Enigma Protector version 7.5. An "Access Violation" error consistently occurs during the startup attempt on certain computers. Once the error manifests on a machine, it persists on that specific machine and blocks the application from starting.
Error Details:
Error Message: Exception EAccessViolation in module Multicomercio.exe at 05CF5EE5. Access violation at address 060F5EE5 in module 'Multicomercio.exe'. Read of address 0000003C.
Error Behavior: The error does not affect all computers, but on those affected, it is recurring and prevents the application from launching.
Affected Versions: This issue has not been presented with Enigma Protector version 7.2 but has started occurring with subsequent versions, from 7.3 to 7.5.
Impact: The application is unable to start correctly on the affected computers.
The memory address in question (0000003C) indicates there might be a dereferencing of a null pointer or an invalid reference. This behavior suggests that the protection implemented in the more recent versions of Enigma Protector might be related to the error.
I kindly request your assistance in investigating and resolving this issue. I am at your disposal to provide any further information that may facilitate the identification and rectification of this bug.
I appreciate your prompt response in advance.
I am writing to report a significant issue with the 'Multicomercio.exe' application when protected with Enigma Protector version 7.5. An "Access Violation" error consistently occurs during the startup attempt on certain computers. Once the error manifests on a machine, it persists on that specific machine and blocks the application from starting.
Error Details:
Error Message: Exception EAccessViolation in module Multicomercio.exe at 05CF5EE5. Access violation at address 060F5EE5 in module 'Multicomercio.exe'. Read of address 0000003C.
Error Behavior: The error does not affect all computers, but on those affected, it is recurring and prevents the application from launching.
Affected Versions: This issue has not been presented with Enigma Protector version 7.2 but has started occurring with subsequent versions, from 7.3 to 7.5.
Impact: The application is unable to start correctly on the affected computers.
The memory address in question (0000003C) indicates there might be a dereferencing of a null pointer or an invalid reference. This behavior suggests that the protection implemented in the more recent versions of Enigma Protector might be related to the error.
I kindly request your assistance in investigating and resolving this issue. I am at your disposal to provide any further information that may facilitate the identification and rectification of this bug.
I appreciate your prompt response in advance.