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Enigma can help customer to combat False positif ?
Posted: Thu Aug 02, 2012 2:58 pm
by boboi1986
Hello mr enigma,
Can you help me to send my file to antivirus to remove all false posifit ? currently have 6 detection.
Re: Enigma can help customer to combat False positif ?
Posted: Thu Aug 02, 2012 3:46 pm
by Enigma
Sure, no problems, plz send a protected file at
support@enigmaprotector.com (or send a link in PM), we will re-send them to antivirus vendors.
Btw, I do not recommend you to often check file on virustotal, because it may cause cascade false detection that is very hard to solve. Also, please send an information what vendors cause false detection.
Re: Enigma can help customer to combat False positif ?
Posted: Fri Aug 03, 2012 9:00 am
by boboi1986
i have send to
support@enigmaprotector.com under subject "Help me fix this false positif"
Thank you sir
Re: Enigma can help customer to combat False positif ?
Posted: Fri Aug 03, 2012 10:48 am
by Enigma
Let's carry discussion to emails. I've replied, please check your email.