Unexpected Exception - Cannot open file - virus?

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gberthume
Posts: 2
Joined: Mon Nov 26, 2018 6:56 pm

Unexpected Exception - Cannot open file - virus?

Post by gberthume »

Enigma has been working great with my app for a couple of years now.

I have run Windows 10 Defender and it did find a couple of files in the app data local temp folder but it won't remove or quarantine them. Not sure why it can't deal with them. I even ran the offline scan option.

Enigma is failing to create my EXE. See the ERROR below on the last line. How can I get past this?

[15:30:56] Loading project settings...
[15:30:56] Loading main information
[15:30:56] Loading Registration Features - Registration Data Storage
[15:30:56] Loading Registration Features - Common
[15:30:56] Loading Registration Features - Registration Dialog
[15:30:56] Loading Registration Features - Key Expiration Reminder
[15:30:56] Loading Checkup
[15:30:56] Loading Checkup - Anti Debugger
[15:30:56] Loading Checkup - Control Sum
[15:30:56] Loading Checkup - Startup Password
[15:30:56] Loading Checkup - File Name
[15:30:56] Loading Checkup - Disk Drive
[15:30:56] Loading Checkup - Executed Copies
[15:30:56] Loading Checkup - User Language
[15:30:56] Loading Checkup - External Files
[15:30:56] Loading Checkup - Executed Processes
[15:30:56] Loading Checkup - Loaded Drivers
[15:30:56] Loading Checkup - Installed Services
[15:30:56] Loading Checkup - Windows Version
[15:30:56] Loading Checkup - Virtualization Tools
[15:30:56] Loading Checkup - Privileges
[15:30:56] Loading Protection
[15:30:56] Loading Protection - Protected Strings
[15:30:56] Loading Protection - Resources Protection
[15:30:56] Loading VirtualBox
[15:30:56] Loading VirtualBox - Files
[15:30:56] Loading VirtualBox - Registry
[15:30:57] Loading VirtualBox - Packaging
[15:30:57] Loading VirtualBox - Options
[15:30:57] Loading Virtual Machine
[15:30:57] Loading Miscellaneous
[15:30:57] Loading Miscellaneous - Splash Screen
[15:30:57] Loading Miscellaneous - Watermark
[15:30:57] Loading Miscellaneous - Plugins
[15:30:57] Loading Miscellaneous - Custom VERSION Resource
[15:30:57] Loading Miscellaneous - Custom MANIFEST Resource
[15:30:57] Loading Miscellaneous - Command Line
[15:30:57] Loading Protection - Environment Variables
[15:30:57] Loading Miscellaneous - Other
[15:30:57] Loading Protection - Protection Events
[15:30:57] Loading Trial Control
[15:30:57] Loading Trial Control - Common
[15:30:57] Loading Trial Control - Trial Data Storing
[15:30:57] Loading Trial Control - Lock Trial to User Language
[15:30:57] Loading Trial Control - Limitation by Executions Count
[15:30:57] Loading Trial Control - Limitation by Days Count
[15:30:57] Loading Trial Control - Limitation by Expiration Date
[15:30:57] Loading Trial Control - Limitation from Date till Date
[15:30:57] Loading Trial Control - Limitation of Execution Time
[15:30:57] Loading Trial Control - Reminder
[15:30:57] Loading Trial Control - Time Control
[15:30:57] Loading Keys Generator log file: SafeOdyssey.keys.log
[15:30:57] - found 1 licenses and 0 are marked as stolen
[15:30:57] Loading License Manager database: Z:\Transfer\Installs\Enigma\SafeOdyssey.enigmadb
[15:30:57] - found 10 licenses and 0 are marked as stolen
[15:30:57] Protect file: c:\safeodysseydev\sodyssey.exe
[15:30:57] File entropy : 1.64
[15:30:57] Protection started ...
[15:30:57] Input file size = 18083328 bytes
[15:30:57] Search markers...
[15:31:26] Process Virtual Machine ...
[15:31:45] Compress section :
[15:31:45] - ".text", size 4018688 bytes ...
[15:31:50] done, new size 1003008 bytes
[15:31:50] - ".data", size 1296384 bytes ...
[15:31:51] done, new size 243712 bytes
[15:31:51] - ".cwtls", size 83968 bytes ...
[15:31:51] done, new size 3072 bytes
[15:31:51] - ".idata", size 24576 bytes ...
[15:31:51] done, new size 512 bytes
[15:31:51] - ".rsrc", size 12189696 bytes ...
[15:31:52] done, new size 276480 bytes
[15:31:52] - ".reloc", size 468992 bytes ...
[15:31:52] done, new size 0 bytes
[15:32:04] ERROR: Unexpected exception: Cannot open file "C:\Users\GREGBE~1\AppData\Local\Temp\eni89C5.tmp". Operation did not complete successfully because the file contains a virus or potentially unwanted software.


Thanks!
Greg
Enigma
Site Admin
Posts: 2945
Joined: Wed Aug 20, 2008 2:24 pm

Re: Unexpected Exception - Cannot open file - virus?

Post by Enigma »

Hi Greg,

In version 7.50 we've added encryption for temp files, such issue should not happen. Please use this version.
gberthume
Posts: 2
Joined: Mon Nov 26, 2018 6:56 pm

Re: Unexpected Exception - Cannot open file - virus?

Post by gberthume »

I saw shortly after my post that you had fixed this issue in the latest version, so I renewed my subscription, and all is well again!

Thanks for a great product!
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