Reset does not work

[dwilbourn]

Hi Enigma,

I have created a project and wanted to test the registration. However the Debug | Reset menu items have no effect, the program continues to run as registered. I have tried resetting all the items individually and both local trial and local registration say there is no information found.

I tried resetting the trial for a different project and that does work, but only for the other project, not the one I am working on at the moment.

David.

[Enigma]

Hi David,

Really there could be few problems. Firstly take a look where your registration information is being stored. You can check in on the Registration Features - Registration Data Storing panel.

If you are using:
1. File System + relative folder points somewhere in user's documents, for eg "%My Documents%". Then check, if Enigma Protector and protected program are running under same user account. I.e. protection tries to reset same registration file as protected program uses.
2. Registry + base path is HKEY_CURRENT_USER. It has the same issue as previous one.
3. File System + %DefaultFolder%, make sure the output file name (on the Input panel) is the same as your registered protected program. For example, if you have protected program somewhere on the disk D:, how the protection will find the %DefaultFolder% to reset registration?
4. File System + %ProgramFiles% folder, make sure that %Program Files% folder is not write protected.

[dwilbourn]

Thanks Enigma,
Modified name for privacy

I changed "Use both techniques" to "Use system registry" and it works now.

David.

[Enigma]

Ok David, but anyway, this means that Enigma was unable to delete the file with license information.

From my side, I will try to check if there is really no problems in Enigma with this function!